Standard Service Deposit
A $75 booking deposit may be required for standard scheduled services. The deposit is applied to your final invoice.
Booking Terms
Deposit & Cancellation Policy
We reserve service time specifically for your job. These terms help protect that time while keeping scheduling fair for customers.
Larger Quoted Jobs
Larger cleanouts, hauling projects, multi-day work, or jobs requiring substantial preparation may require a 25% deposit unless your written estimate states otherwise.
48-Hour Cancellation Window
Cancellations made at least 48 hours before the scheduled service may be refunded or moved to a new date. Cancellations inside 48 hours and no-shows may result in forfeiture of the deposit.
Customer-Specific Costs
Materials, disposal charges, permits, or other customer-specific costs already incurred may be non-refundable.
Weather & Rescheduling
Weather-related schedule changes will normally be moved to the next available date without a cancellation penalty.
If 45 North Cancels
If 45 North Property & Hauling LLC must cancel, you may choose a full refund of the deposit or transfer it to a rescheduled date.
Any job-specific terms shown in your written estimate or invoice control if they differ from this general policy.
Property Watch
Property Watch Terms
These terms apply to recurring and one-time Property Watch services unless a written agreement states otherwise.
Visual Observation Service
Property Watch consists of scheduled visual observations of reasonably accessible areas. It is not a home inspection, security service, alarm monitoring service, property-management guarantee, or emergency-response service.
Visible Conditions Only
Reports are limited to visible conditions observed during the scheduled visit. Concealed, latent, intermittent, or developing problems may not be detected.
Visit Scheduling
Visit frequency is based on the selected plan. Exact visit times may vary and can be affected by weather, road conditions, access, safety, holidays, or other operational circumstances.
Access & Safety
The customer is responsible for providing safe, lawful access. 45 North may postpone or limit a visit when access is blocked or conditions are unsafe.
Concerns & Emergencies
If a visible concern is observed, 45 North will make a reasonable effort to notify the customer or listed emergency contact. Property Watch does not replace 911, police, fire, utility emergency service, an alarm company, or licensed trades.
Add-Ons & Extra Work
Interior checks, keyholding, additional buildings, contractor access, extra visits, urgent visits, snow coordination, and other add-ons may result in additional charges as listed or quoted.
Recurring Billing & Cancellation
Recurring plans are billed through Square at the selected monthly rate. Customers may cancel recurring billing through the available Square subscription controls. Amounts already earned for completed or scheduled work may remain due.
Customer Information
The customer should keep contact, emergency-contact, occupancy, access, and property information current and promptly report changes that may affect service.
Important: Do not submit alarm codes, lockbox combinations, passwords, or other sensitive credentials through the website intake form. Arrange secure access separately when needed.
Memberships
Annual Membership Terms
These working terms apply to Haul Club and Annual Property Care memberships unless the customer's written membership agreement states otherwise.
12-Month Commitment
Memberships have a 12-month service term. Choosing monthly billing means the annual membership is paid in monthly installments; it is not a cancel-anytime month-to-month plan.
Annual Prepayment
Customers who prepay the full annual membership receive the advertised annual-payment savings. Applicable annual benefits are available according to the plan terms after enrollment and payment are completed.
Haul Credit Vesting
For monthly-pay Haul Club members, the first Mini Haul Credit becomes available after 3 successful monthly payments and the second after 9 successful monthly payments. Annual-prepay Haul Club members receive both credits after enrollment and successful annual payment.
Failed Payments & Service Suspension
If a scheduled membership payment fails, the account becomes delinquent. 45 North may allow up to 5 calendar days to cure the failed payment, but new included membership services, credits, discounts and priority benefits may be suspended immediately until the account is current. A grace period does not guarantee continued service.
Snow Dispatch Eligibility
A membership account must be current when snow service is dispatched for the service to qualify as an included membership service. A delinquent account may be removed from the membership snow route until brought current. Any service provided while delinquent may, at 45 North's discretion and with customer authorization where required, be billed at the applicable standalone rate.
Credits & Allowances
Unused credits and annual allowances expire at the end of the applicable membership term, do not roll over unless expressly stated, are non-transferable and have no cash value. Special disposal charges and excluded materials remain separately chargeable.
Benefit Reconciliation
If a monthly-pay member defaults or ends service early after receiving included services or benefits, 45 North may reconcile the documented value of qualifying benefits already used against membership payments received and invoice any lawful balance due, as provided in the signed membership agreement. Completed services remain payable even if a later recurring payment fails.
Early Cancellation
Ending service before the end of the initial 12-month term does not automatically cancel amounts owed under the annual membership agreement. Any early-termination balance, earned-service reconciliation, or permitted cancellation right will be governed by the customer's written agreement and applicable law.
Important: Final customer membership agreements, recurring-payment authorization, cancellation language and benefit schedules should be reviewed before enrollment. Job-specific written terms control if they differ from this general website summary.